Authorize.Net Goes Down
Friday, July 3, 2009
As a lot of e-commerce businesses and Twitter users are noticing, the entire Authorize.Net infrastructure crashed a few hours ago. For anyone who makes a purchase online, this is huge; Authorize.Net is the largest service for accepting credit cards and e-checks through the web. This means that millions of web-based transactions and purchases have come to a halt.
Luckily, Authorize.Net understands the usefulness of social media in situations like these. They set up a new Twitter account, @AuthorizeNet, earlier today to keep users informed about the recovery of one of the web’s most important payment systems. So what took Authorize.Net down anyway? And when will it be 100% back?
According to AuthorizeNet, the cause of the outage was a fire at their datacenter in Seattle. This impacted not only their website and transaction platforms, but even their backup center. Couple this with the fact that today starts the 4th of July holiday weekend, and you have a recipe for disaster.
Luckily, it seems that transaction processing has returned, although global processing is still down. This is the most important aspect of the outage – without the payment system, merchants couldn’t accept credit card payments, which could result in millions of dollars lost among all of its vendors. The website is still down, meaning that accounts can’t be accessed. Luckily, the company had the foresight to use Twitter to keep merchants and users informed. We will update this post with any new developments on the situation.